When I was a kid, I saw a movie named The Loosers. There was a scene when Chris Evans was a Cool Tech Support Guy. That scene was funny! The thing that impressed me was his look and the smart move that he did.
No, I am not going to steal any data or kill people! all I wanted is to say this line in my life.
Hi There, I am Naveen from Tech Support Team.
Customer Support Engineer is a completely new role for me, but I was preparing for this since 2017. I practiced for support at WordPress Official Forum, learn WordPress development, make myself good at debugging. All these preparations were for Tech Support Job.
People who know me consider me as a developer, they were surprised when I told them that I am going for this job!
I have a good plan for this role, but also I will make myself updated with coding because my coding knowledge helped me in getting this job, and also I found this helpful in solving the issue.